1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information:
- Personal identifiers such as name, email address, phone number, and shipping address
- Payment information processed securely through our third-party payment providers (Coinbase Commerce, PayPal/Venmo, Cash App, Zelle)
- Order history and product preferences
- Device and browser information, IP address, and browsing activity on our site
- Communications you send to us via email or our contact form
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, account, and customer service inquiries
- Improve our website, products, and services
- Send you updates about new products and research resources (with your consent)
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:
- Payment processors (Coinbase Commerce, PayPal/Venmo, Cash App) for secure transaction handling
- Shipping carriers for order delivery
- Analytics services to improve our website experience
- Legal authorities when required by law
4. Cookies and Tracking
We use essential cookies to keep our site functional and analytics cookies to understand how visitors interact with our website. You can manage your cookie preferences through your browser settings. See our Cookie Policy for more details.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 5 years for regulatory compliance.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
7. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@meridianpeptides.io or through our Contact page.